Empowering Carers: Transforming Health & Social Care Through Training, Tools & Support

Our report reveals how equipping care workers with essential tools, training, and support for health assessments can transform care outcomes, reduce NHS strain, and build a more integrated health and social care system.

At a time when health and social care systems are under unprecedented pressure, the need for innovative approaches to care delivery has never been more urgent. Our latest report, Empowering Carers, produced in collaboration with Care Providers Voice, Feebris and Newham College London and supported by The Health Foundation, explores how equipping care workers with the tools, training, and support to carry out health assessments can transform care outcomes, ease the strain on the NHS, and create a more integrated care system.

This timely report aligns with national conversations on social care reform, including the government’s proposal to incorporate NHS health checks into care workers’ roles. It builds on the principles of the Care Certificate initiative, which has shown how foundational training can enhance care workers’ confidence and ability to deliver high-quality, person-centred care.

“If carers understand the meaning behind health readings and know what to do with the data, we can work together more effectively to keep patients healthier and safer”.

This report shares feedback from health and care staff, care organisations, education and technology providers that explores the role that technology can play in the delivery of training and ongoing support. We’ve incorporated these insights into a suggested training programme for further development and testing in the future. This report also shares:

• Understanding, across all stakeholders, of the wants, needs, opportunities, barriers and facilitators for a Social Care training programme in remote monitoring
• Understanding of the role that technology could play in delivering and supporting this training programme
• Identification of the optimum format/model for the training (i.e. CPD accredited training, a recognised qualification, a module within an existing qualification etc.)
• Development of the structure and learning outcomes of a proposed training model
• An understanding of how the proposed training model could be further developed, tested and rolled out
• How co-production as an approach can inform training programme development within Social Care
• How this training could potentially benefit staff, care recipients and the health and care system.

Learn more about how this approach can shape the future of integrated care.

If you’d like to learn more about our approach to this project, please get in touch.